In Ohio, auto repair shops can provide customers with an estimate that can increase by 10 percent legally. Many shops add shop supplies and disposal fees which can add another 10 percent to the final bill.
We pride ourselves on providing our customers with exact prices that never have fees for shop supplies or disposal. More than a few times we have lost a job due to estimating, only to have the customer return and tell us that our price was cheaper than what they actually paid when their estimate changed to an invoice!!!